What Our Clients Are Saying

“After too many years, I finally made the decision to pursue hearing aids and it has proved to be the best decision I have ever made! Dr. Ross Cushing put me immediately at ease. He was always patient, understanding, and informative as we worked together over a few months to fine tune the devices. I never imagined I could ever hear so well again, nor did I realize how much I had been missing! I love my hearing aids. Thank you Dr. Cushing!”

 

“I want to thank Dr. Jenifer Cushing for the outstanding care she has provided to my mom who is a handicapped senior citizen. She was unfailingly patient, courteous, and thorough – a real professional. Moreover, we had to make a return visit to get her hearing aids re-adjusted, which was no problem. Dr. Cushing’s caring manner is second to none and was greatly appreciated by our family.”

 

“Just wanted to drop a line and say our appointment this morning was one of the most enjoyable appointments I have ever had. And I’ve had my share. It probably sounds weird to say that about a few minutes of telling me to “push the button” and injecting my ear with foam, but your pleasant manner and professionalism made it worthwhile. Thanks also for seeing me on such short notice!”

 

“The best thing about A&A was Dr. Cushing’s understanding about first time hearing aid users (which was specifically my issue), their possible reluctance/hesitance, and his natural ability to put himself in their shoes in order to give them his perspective. He never pushed, only gave his advice in what he would do. This was very, very comforting. Also, follow-up visits are extremely important, and each time, Dr. Cushing wanted to learn more, understand more, and try to help his patients as best he could. Amazing! Feels good to know you are being taken care of. The only thing I recommend for A&A Hearing is to lose the chocolate in the lobby (because I can’t stop eating them)!!! . Would and have recommended them to everyone I know.”

 

“Dr. Alicia Spoor greeted me with enthusiasm and warmth. She was gracious, professional and very knowledgeable about the product I was interested in. She really cared whether the product would be right for me and spent quite a lot of time to analyse this. Her support staff person was very welcoming and understanding to my queries.”

 

“I was very impressed by the way Dr. Spoor and her associate assessed and then treated my situation — a rare combination of professional competence and human kindness. They went out of their way to provide some very helpful service, even though it did not generate a dime for their practice.”

 

“Everyone in your office has excellent interpersonal skills.”

 

“I came in with an apocalyptic expectation of my hearing analysis. It was not so bad! And I am confident that I was accurately assessed, not condescended to nor placated. I will return next year or if I believe I hear less well. Dr. Jennifer Cushing was the professional I needed and am grateful to have found. Great thanks.”

 

“Dr. Andrea Liacouras recommended a second hearing aid for my left ear. Everyone else told me I couldn’t use one in my left ear. After testing me she thought a second one would help. I must tell you my second hearing aid is just great. I wish someone had told me sooner I could hear better with it. I would have bought one a long time ago.”